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Frequently Asked Questions (FAQ)

We’ve listed some of our customers most frequently asked questions to help you get started. if you can’t find what you’re looking for, why not drop us a line?

Get to Know Us

What exactly is property ?

We’re Australia’s first full-service, low-cost property management agency operating nationwide. We deliver an end-to-end property management service for Australian landlords who need a property manager to actually deliver on their promises. We ensure you get everything you would expect from a property manager (and more) at a low, all inclusive, no hidden costs management fee.

 

What exactly is property ?

We’re Australia’s first full-service, low-cost property management agency operating nationwide. We deliver an end-to-end property management service for Australian landlords who need a property manager to actually deliver on their promises. We ensure you get everything you would expect from a property manager (and more) at a low, all inclusive, no hidden costs management fee.

 

What exactly is property ?

We’re Australia’s first full-service, low-cost property management agency operating nationwide. We deliver an end-to-end property management service for Australian landlords who need a property manager to actually deliver on their promises. We ensure you get everything you would expect from a property manager (and more) at a low, all inclusive, no hidden costs management fee.

 

Pricing & Contract

why is propper less expensive than traditional real estate agencies or local property managers?

It means exactly that. It’s a simple percentage of the weekly rental, and never a cent more. We believe that anything that comes up is just part of the job, so no matter what happens, you can be sure you’ll have nothing more to pay if you choose propper as your managing agent.

What does ‘all inclusive fee’ actually mean?

It means exactly that. It’s a simple percentage of the weekly rental, and never a cent more. We believe that anything that comes up is just part of the job, so no matter what happens, you can be sure you’ll have nothing more to pay if you choose propper as your managing agent.

What does ‘all inclusive fee’ actually mean?

It means exactly that. It’s a simple percentage of the weekly rental, and never a cent more. We believe that anything that comes up is just part of the job, so no matter what happens, you can be sure you’ll have

How it works

How does proper ensure i get quality tenants?

We take the tenant screening process seriously. Before presenting you with a shortlist of our recommendations, we: Screen each prospective tenant through the National Tenancy Database Complete an affordability analysis Conduct detailed reference checks This gives you the peace of mind that when we put a tenant forward for consideration, you can feel comfortable knowing they tick all the right boxes.

How does proper ensure i get quality tenants?

We take the tenant screening process seriously. Before presenting you with a shortlist of our recommendations, we: Screen each prospective tenant through the National Tenancy Database Complete an affordability analysis Conduct detailed reference checks This gives you the peace of mind that when we put a tenant forward for consideration, you can feel comfortable knowing they tick all the right boxes.

How does proper ensure i get quality tenants?

We take the tenant screening process seriously. Before presenting you with a shortlist of our recommendations, we: Screen each prospective tenant through the National Tenancy Database Complete an affordability analysis Conduct detailed reference checks This gives you the peace of mind that when we put a tenant forward for consideration, you can feel comfortable knowing they tick all the right boxes.

Fees

Standard Management Fee

from 5% +GST

Letting Fee

One Week +GST